Shipping and Delivery Policy

This policy applies to any physical materials shipped by the playschool and daycare, such as educational kits, certificates, or merchandise ordered via the website. Digital services like fee payments and online bookings involve no shipping.smb

Order Processing

Orders confirm via email within 24 hours during business days. Processing time spans 2-3 business days before dispatch, excluding weekends and holidays. Bulk or custom orders may extend to 5-7 days.dpsanand

Shipping Methods and Costs

Standard delivery uses India Post or trusted couriers (DTDC, Blue Dart) within India. Costs calculate at checkout based on weight, location, and speed:

  • Metro cities: ₹50-100, 3-5 days.

  • Other areas: ₹80-150, 5-7 days.
    Express options add ₹100+ for 1-2 day delivery.dpsanand

Delivery Areas and Times

Service covers all India; international shipping unavailable. Estimated delivery times start from dispatch date; delays from weather, strikes, or address errors remain beyond control. Track shipments via provided links.smb

Returns and Non-Delivery

Undelivered items return to sender after 7 failed attempts; re-delivery incurs extra charges. Returns accepted within 7 days for damaged goods only, with original packaging and proof. Refunds process per return policy after inspection.