Refund Policy

This policy governs refunds for payments made through the playschool and daycare website's fee payment portal. No refunds apply to fees once processed, aligning with service commitment terms. Exceptions may occur only within 48 hours of payment for documented errors.​

No-Refund Fee Policy

Fees paid for enrollment, tuition, or daycare services become non-refundable upon successful transaction confirmation. This ensures resource allocation for child care cannot be reversed post-payment. Partial refunds do not apply for attendance or service usage.​

Limited Refund Exceptions

Refunds process within 7-10 business days for:

  • Duplicate payments or bank errors, verified via transaction ID.

  • Overpayments exceeding due amounts, minus processing fees.
    Requests must submit via email with proof within 48 hours; no refunds after service commencement.

Processing and Deductions

Approved refunds deduct gateway charges (2-3%), admin fees (₹100), and taxes. Refunds credit to original payment method only. The playschool holds no liability for bank delays or currency conversions.​

Cancellation Terms

Pre-service cancellations before payment confirmations allow full reversal if no resources allocated. Post-enrollment cancellations follow no-refund rules. Governing law applies per terms and conditions.